Permai
A calm home setting

A Steadier Day,
Every Day at Home

Permai coordinates everyday home assistance for older adults in Kuala Lumpur, so families who live far away or lead busy lives can feel at ease.

+60 16-263 4721 [email protected] Trusted in Kuala Lumpur since 2018

How Permai Helps

Three straightforward services shaped around the questions families most often bring to us — each scoped clearly so you know exactly what to expect.

Errand coordination

Errand & Appointment Logistics

Coordinating grocery runs, parcel collection, and transport for outings and scheduled appointments. Arranged per outing or as a recurring weekly plan.

  • Route and timing coordination
  • Shared calendar updates
  • Confirmation messages after each errand

From RM 620 per arrangement

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Home comfort setup

Home Comfort & Accessibility Setup

Consulting on room arrangement, lighting, and simple organisation so daily life feels calmer and more manageable for an older relative.

  • Room-by-room layout plan
  • Recommended item list
  • One follow-up review included

From RM 1,450 per assessment

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Family check-in service

Regular Check-in & Family Updates

Scheduled phone or in-person check-ins with warm, brief summaries shared with your family. Daily, several-times-weekly, or weekly rhythm.

  • Contact log maintained
  • Short written updates for family
  • Single coordination point

From RM 4,600 per plan

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Why Families in KL Choose Permai

A small team with a focused purpose — making home life steadier for the people you love most.

Calm, Non-Intrusive Presence

We work alongside your loved one at a comfortable pace, without pressure or rush.

Family Kept in the Loop

Regular written summaries and a single point of contact so relatives always know what is happening.

Flexible Scheduling

Services arranged as a one-time visit, a recurring plan, or anything in between — around your family's needs.

Rooted in Kuala Lumpur

We know the neighbourhoods, know the roads, and understand the local context that shapes daily life here.

Clear Scope, No Surprises

Every service comes with a defined scope in writing, so you always know what is included before anything begins.

Genuine Respect for Each Person

We treat every older adult as an individual with their own preferences, routines, and sense of dignity.

Ready to Talk About What Your Family Needs?

There is no obligation in reaching out — a short conversation helps us understand your situation and suggest the most sensible arrangement.

Or write to us at [email protected]

Questions Families Often Ask

If something is not answered here, we are happy to talk it through by phone or email.

What exactly do your services cover?

Permai coordinates everyday home activities — errands, appointment transport, room arrangement consultations, and scheduled check-ins. We do not provide nursing, personal care, or any regulated professional service.

How quickly can a service be arranged?

For errand and check-in services, we can usually begin within a few working days of an initial conversation. Home comfort assessments are booked in advance and typically scheduled within one to two weeks.

Do I need to be in Kuala Lumpur to arrange services?

Not at all. Many of the families we work with are based elsewhere in Malaysia or abroad. Everything can be discussed and coordinated by phone, video call, or email.

How are families kept informed?

Depending on the service, we send confirmation messages after each errand outing, short written summaries following check-ins, and a follow-up note after a home assessment. There is one named person to contact with questions at any time.

What areas do you cover in Kuala Lumpur?

We are based in Ampang Hilir and operate across Kuala Lumpur Wilayah Persekutuan. If you are unsure whether we cover your relative's neighbourhood, just ask — we are happy to advise.

How is pricing structured?

Each service has a starting price listed on our solutions page. The final figure depends on frequency, scope, and any specific coordination involved. We discuss this openly before any arrangement is confirmed.

Can I change or pause a recurring arrangement?

Yes. Life changes and we understand that. We ask for reasonable notice when adjusting a recurring plan, and we will always work with you to find an arrangement that still makes sense.

Find Us

No. 121, Jalan Ampang Hilir, 55000 Kuala Lumpur

Get in Touch

Reach out by form, phone, or email — whichever feels easiest for you.

Contact Details

Address

No. 121, Jalan Ampang Hilir
55000 Kuala Lumpur, Wilayah Persekutuan

Office Hours

Monday – Friday: 8:30 am – 5:30 pm
Saturday: 9:00 am – 1:00 pm
Sunday & Public Holidays: Closed

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